Privacy Policy

Effective Date: June 25, 2026

Open Heart Wellness ("we," "our," or "us") is committed to protecting your privacy and safeguarding the personal information you provide when visiting our website or using our services.

This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your personal information.

Information We Collect

We may collect personal information that you voluntarily provide when you:

Complete a contact form
Book an appointment
Subscribe to our newsletter
Register for an event or workshop
Contact us by phone or email

The information collected may include:

Name
Email address
Phone number
Information you choose to share in your message
Appointment preferences

We only collect the information necessary to provide our services and respond to your inquiries.

Website Usage Information

Our website may automatically collect non-identifying information such as:

IP address
Browser type
Device information
Pages visited
Date and time of your visit
Referring website

This information helps us improve our website and better understand how visitors use it.

Cookies

Our website may use cookies or similar technologies to:

Improve website functionality
Remember visitor preferences
Analyze website traffic
Enhance the user experience

You can disable cookies through your browser settings, although doing so may affect certain website features.

How We Use Your Information

We may use your personal information to:

Respond to inquiries
Schedule appointments
Communicate regarding services or events
Improve our website and services
Send newsletters or promotional emails (only with your consent)
Meet legal and regulatory obligations

We do not sell, rent, or trade your personal information.

Health Information and Contact Form Notice

Your privacy is important to us. Our website contact form is intended for general inquiries, appointment requests, and questions about our services.

Please do not include sensitive personal health information, medical records, or confidential information in your message. If more detailed personal or health information is needed, it can be discussed privately during a scheduled consultation or through another secure method of communication.

Submitting a contact form does not create a client relationship, and electronic communications through our website should not be considered a secure method for transmitting confidential or medical information.

Email Communications

If you subscribe to our newsletter or marketing emails, you may unsubscribe at any time by following the unsubscribe link included in each email or by contacting us directly.

Third-Party Services

Our website may use trusted third-party service providers to support our business, including:

Website hosting
Contact forms
Appointment booking platforms
Email marketing services
Website analytics (such as Google Analytics)

These providers only receive the information necessary to perform their services and are expected to protect your information.

Security

We take reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or misuse.

While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies.

Your Privacy Rights

Subject to applicable law, you may request to:

Access your personal information
Correct inaccurate information
Withdraw consent where applicable
Request deletion of your personal information, where legally permitted

To make a request, please contact us using the information below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the updated effective date.

Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact:

Open Heart Wellness
Wasaga Beach, Ontario
Phone: (705) 352-0080
Website: https://www.openheartwellnesshealth.ca

We are committed to protecting your privacy and responding promptly to your questions or concerns.